CHICAGO BUSINESS VoIP SERVICES
Extensive Features List
You need it…CBV’s goT it!
- Mobile Integration
- SMB Call center
- Company Main Number
- Operator Console
- Multi-Country Offices
- Multi-level Virtual Receptionist/Auto Attendant
- Unlimited Extensions
- Dial-by-Name Directory
- Text-to-Speech & Custom Greetings
- Custom Music & Messages on Hold
- Main Business Conference Number
- User and Admin Portal
- Customized Office-Hour Strategy
- Programmable Office Holidays
- Voicemail
- Voicemail-to-Email
- Voicemail-Transcription
- Caller-ID
- Extension Dialing
- Call Transfer
- Call Forwarding
- Time-of-Day Routing
- Hot-Desking
- Intercom
- Call Logs and CDRs
- Group Pickup
- Find me, Follow me
- Click-to-Call Out
- Call Detail Records
- Call Blocking
- Ring Groups
- Answering Rules
- Page Groups
- Failover
- Fax-to-Email
- T38 Faxing
- Call Screening
- Call Parking
- International Calling
- Personal Parking
- Emergency Assistance (E911)
- Local or Geographic Number
- Presence/BLF/Line Key Support
- Toll Free, Local and Vanity Numbers
- Auto-Provisioning tool for select Polycom, Yealink, Cisco and Grandstream, Obihai Devices
- Manually provision any other SIP Device
- Devices supported: SIP Business Phone, Softphone, Mobile Softphone, LAndline, Fax, ATA, SIP URI
- Main Office Conference Bridges
- Individual Conference Bridges
- Multiple Rooms
- One-touch Setup
Extensive Features List
VoIP LIKE you've never seen before
- Mobile Integration
- SMB Call center
- Company Main Number
- Operator Console
- Multi-Country Offices
- Multi-level Virtual Receptionist/Auto Attendant
- Unlimited Extensions
- Dial-by-Name Directory
- Text-to-Speech & Custom Greetings
- Custom Music & Messages on Hold
- Main Business Conference Number
- User and Admin Portal
- Customized Office-Hour Strategy
- Programmable Office Holidays
- Voicemail
- Voicemail-to-Email
- Voicemail-Transcription
- Caller-ID
- Extension Dialing
- Call Transfer
- Call Forwarding
- Time-of-Day Routing
- Hot-Desking
- Intercom
- Call Logs and CDRs
- Group Pickup
- Find me, Follow me
- Click-to-Call Out
- Call Detail Records
- Call Blocking
- Ring Groups
- Answering Rules
- Page Groups
- Failover
- Fax-to-Email
- T38 Faxing
- Call Screening
- Call Parking
- International Calling
- Personal Parking
- Emergency Assistance (E911)
- Local or Geographic Number
- Presence/BLF/Line Key Support
- Toll Free, Local and Vanity Numbers
- Auto-Provisioning tool for select Polycom, Yealink, Cisco and Grandstream, Obihai Devices
- Manually provision any other SIP Device
- Devices supported: SIP Business Phone, Softphone, Mobile Softphone, LAndline, Fax, ATA, SIP URI
- Main Office Conference Bridges
- Individual Conference Bridges
- Multiple Rooms
- One-touch Setup
CBV's Mobility Solutions
When your VoIP provider is Chicago Business VoIP, “the office” is wherever you are. With CBV’s advanced mobility solutions, your team can stay connected no matter where they are. Receive your calls and voicemails on your mobile device, without giving the caller your personal number. CBV helps you stay fully connected no matter where you’re working.
Our cloud-based business VoIP solutions turn your mobile device into an extension of your desk phone. Using the CBV Mobility app, we use your cell phone’s internet connection (either LTE or WiFi) to connect you seamlessly to your CBV phone system. If you prefer, you can access your business desk phone and VoIP service from any computer in the world using our web-based phone interface.
CBV's Mobility Solutions
When your VoIP provider is Chicago Business VoIP, “the office” is wherever you are. With CBV’s advanced mobility solutions, your team can stay connected no matter where they are. Receive your calls and voicemails on your mobile device, without giving the caller your personal number. CBV helps you stay fully connected no matter where you’re working.
Our cloud-based business VoIP solutions turn your mobile device into an extension of your desk phone. Using the CBV Mobility app, we use your cell phone’s internet connection (either LTE or WiFi) to connect you seamlessly to your CBV phone system. If you prefer, you can access your business desk phone and VoIP service from any computer in the world using our web-based phone interface.
CBV Managed VoIP
With CBV’s Managed VoIP you receive customized service from dedicated VoIP provider specialists who understand your unique IT infrastructure. Our engineers will program your system with the proper settings to eliminate dropped calls, garbled communications, and delayed data transfer.
Because we manage the entire system and tailor it perfectly to your IT environment, you’ll never be told “It’s not our problem, call your internet provider.” We use Quality of Service (QoS) methods to prioritize network traffic to eliminate the service challenges you might experience with other providers. You’ll never have to waste time calling your ISP again.
CBV Managed VoIP
With CBV’s Managed VoIP you receive customized service from dedicated VoIP provider specialists who understand your unique IT infrastructure. Our engineers will program your system with the proper settings to eliminate dropped calls, garbled communications, and delayed data transfer.
Because we manage the entire system and tailor it perfectly to your IT environment, you’ll never be told “It’s not our problem, call your internet provider.” We use Quality of Service (QoS) methods to prioritize network traffic to eliminate the service challenges you might experience with other providers. You’ll never have to waste time calling your ISP again.
Advanced Call Analytics
With traditional phone systems, call analytics can be difficult to access, making it costly for small companies to compete in today's data-driven market. But CBV’s VoIP services put advanced call tracking metrics at your fingertips, allowing you to make the best decision for YOUR business needs.
How long are your employees spending on the phone each day? How many calls go to voicemail? Where are your clients calling from? With advanced call analytics from a VoIP provider like Chicago Business VoIP, you don’t have to guess anymore.
Advanced Call Analytics
With traditional phone systems, call analytics can be difficult to access, making it costly for small companies to compete in today's data-driven market. But CBV’s VoIP services put advanced call tracking metrics at your fingertips, allowing you to make the best decision for YOUR business needs.
How long are your employees spending on the phone each day? How many calls go to voicemail? Where are your clients calling from? With advanced call analytics from a VoIP provider like Chicago Business VoIP, you don’t have to guess anymore.
Push-to-Talk Radios
Just as VoIP quickly overshadowed the analog phone system, Push-to-Talk (PTT) technology is completely reimagining the traditional 2-way radio service. Instead of complex configurations, changing frequencies, and range limitations, PTT Radio is crystal clear, instantaneous, with unlimited range.
CBV’s PTT Radios are easy for anyone to operate—no special license or certifications needed. Hardware costs are dramatically cheaper, too. You wouldn’t use internet technology from 1997, so why are you still using old-fashioned 2-way radios? Experience a better way, with CBV Push To Talk Radios!
Push-to-Talk Radios
Just as VoIP quickly overshadowed the analog phone system, Push-to-Talk (PTT) technology is completely reimagining the traditional 2-way radio service. Instead of complex configurations, changing frequencies, and range limitations, PTT Radio is crystal clear, instantaneous, with unlimited range.
CBV’s PTT Radios are easy for anyone to operate—no special license or certifications needed. Hardware costs are dramatically cheaper, too. You wouldn’t use internet technology from 1997, so why are you still using old-fashioned 2-way radios? Experience a better way, with CBV Push To Talk Radios!
Dispatch Console
CBV’s Push to Talk (PTT) Radios come with an integrated voice and data Dispatch Console application. With our Dispatch Console, communicate quickly and efficiently with all radios, a group of radios, or individual radios. Use GPS technology to know the location of every radio user, track routes or drive sped, and more. Record messages across the system and monitor for SOS calls tied to a radio’s location, all from one convenient software or app solution. Available on Windows, iOS, or Android.
Dispatch Console
CBV’s Push to Talk (PTT) Radios come with an integrated voice and data Dispatch Console application. With our Dispatch Console, communicate quickly and efficiently with all radios, a group of radios, or individual radios. Use GPS technology to know the location of every radio user, track routes or drive sped, and more. Record messages across the system and monitor for SOS calls tied to a radio’s location, all from one convenient software or app solution. Available on Windows, iOS, or Android.
